Return & Refund Policy
Effective Date: August 2026
Because BlendBasket sells food products that are freshly prepared and made-to-order, returns are generally not accepted.
Returns
Returns are accepted only if:
- Wrong product delivered
- Damaged package upon delivery
- Product received in spoiled condition
- Missing items
Claims must be reported within 24 hours of delivery.
Customers should provide:
- Order Number
- Photos of the package
- Photos of the product
Non-returnable Items
We do not accept returns for:
- Opened food products
- Used products
- Taste preferences
- Customer ordering mistakes
- Change of mind
Refund Eligibility
Approved refunds may be issued if:
- Product cannot be replaced
- Incorrect item delivered
- Product damaged during transit
- Order cancelled by BlendBasket
Refunds will be processed to the original payment method within 5–10 business days after approval.
Replacement
Where possible, BlendBasket may replace the product instead of issuing a refund.
Cancellation
Orders may be cancelled only before production begins.
Once preparation has started, cancellation may not be possible because products are made specifically for each customer.